Privacy Policy
Last Updated: August 2026
Sugar High Gummies (“we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when visiting our website, creating an account, placing an order, contacting us, or using our services.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices you may have regarding your information.
1. Information We Collect
Depending on how you interact with our website, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and transaction information
- Account information
- Customer service communications
- Website usage and browsing information
- IP address and device information
- Information collected through cookies and similar technologies
We only request information that is reasonably necessary for the purposes described in this Privacy Policy.
2. How We Use Your Information
We may use collected information to:
- Process and fulfill orders
- Provide customer support
- Communicate with you about your orders
- Send important service-related notifications
- Improve our website, products, and services
- Personalize your website experience
- Prevent fraud, abuse, and unauthorized activity
- Maintain website security
- Comply with applicable legal and regulatory requirements
- Send marketing communications when permitted and where you have provided the appropriate consent
3. Payment Information
Payments may be processed by third-party payment providers. We may receive information necessary to confirm and manage a transaction, but payment information may be handled directly by the applicable payment processor.
We encourage customers to review the privacy policies and terms of the payment providers used during checkout.
4. Cookies and Similar Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to help operate the website and understand how visitors use it.
These technologies may help us:
- Remember preferences
- Maintain shopping-cart functionality
- Understand website traffic
- Improve website performance
- Detect security issues
- Measure marketing effectiveness
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.
5. Information Sharing
We do not sell your personal information simply because you visit our website.
We may share information with trusted service providers when necessary to operate our business, including providers involved in:
- Payment processing
- Order fulfillment
- Shipping and delivery
- Website hosting
- Analytics
- Customer support
- Security
- Marketing and communications
Service providers are expected to use information only for appropriate business purposes.
We may also disclose information when required by law, legal process, court order, or government request, or when disclosure is reasonably necessary to protect our rights, customers, website, or business.
6. Marketing Communications
If you subscribe to promotional emails, you may receive information about products, promotions, updates, or other marketing communications.
You can unsubscribe from marketing emails by using the unsubscribe link included in the communication or by contacting us.
Even if you opt out of marketing communications, we may still send necessary transactional or service-related messages, such as order confirmations or important account notifications.
7. Third-Party Services
Our website may contain links to or integrate with third-party websites and services. These third parties may collect and process information according to their own privacy policies.
We are not responsible for the privacy practices of third-party websites or services that we do not control.
8. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted to or stored by our systems.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain appropriate business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
10. Children’s Privacy
Our website and products are not intended for children.
We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
11. Age-Restricted Products
Certain products may contain THC, cannabis, CBD, or other regulated ingredients and may be subject to legal age requirements.
We may collect information necessary to verify eligibility, process orders, prevent unauthorized purchases, and comply with applicable laws and regulations.
Customers are responsible for providing accurate information and complying with the laws applicable to their location.
12. Your Privacy Rights
Depending on where you live, you may have rights concerning your personal information, which may include the right to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Opt out of certain marketing communications
- Request information about how personal data is collected or used
- Exercise other rights provided by applicable privacy laws
To make a privacy-related request, contact us using the information provided on our website. We may need to verify your identity before completing certain requests.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable laws.
When we make changes, we will update the “Last Updated” date at the beginning of this policy. We encourage you to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact our customer service team through the contact information provided on our website.
Sugar High Gummies is committed to treating customer information responsibly and providing a transparent online experience.